Charleston County Ombudsman

Mission: The Charleston County Ombudsman Office is dedicated to providing impartial assistance, resolving issues, and ensuring fair treatment for all residents and stakeholders of Charleston County. We strive to enhance transparency, accountability, and trust in county services and operations.

Functions:

The Ombudsman Office acts as a bridge between the public and Charleston County departments. We offer a confidential and neutral resource for addressing and resolving concerns involving county services. Our office:

• Investigates complaints and concerns impartially.
• Facilitates communication between residents and county departments.
• Recommends changes to improve county services and policies.
• Provides information about county services and processes.

Submit a Request:

If you have a question, comment, or request regarding Charleston County services, you can submit it in the following ways:

• Email the details of your request to CMcMillan@CharlestonCounty.org.
• Call us at (843) 958-4036.

Contact

Charleston County Ombudsman

Carter McMillan, Ombudsman

Lonnie Hamilton III, Public Services Building
4045 Bridge View Drive, Suite B-240
North Charleston, SC 29405

Phone: (843) 958-4036
Fax: (843) 958-4035

Email:
CMcMillan@CharlestonCounty.org

Office Hours:
Mon - Fri | 8:30am - 5:00pm

Frequently Asked Questions