Consolidated Emergency Communications Center

CharlestonCounty.org

Accreditations

The Commission on Accreditation for Law Enforcement Agencies (CALEA) has formally awarded accreditation to the Charleston County Consolidated 9-1-1 Center for successfully meeting all best practice standards of its Public Safety Communications Accreditation Program.

The Charleston County Consolidated 9-1-1 Center is only the 39th stand-alone 9-1-1 Center to be awarded the accreditation (this does not include communications centers governed by Law enforcement or other public safety agencies). The CALEA Assessors expressed that they were highly impressed with our operations, training, Peer Support Team, Morale Team and public education, and the accreditation was unanimously approved.

The Association of Public-Safety Communications Officials has formally awarded the Charleston County Consolidated 9-1-1 Center the APCO Training Program Certification.

The Charleston County Consolidated 9-1-1 Center is the first Public Safety Communications Center in the state of South Carolina to be awarded for their Training Program meeting the standards of the APCO American National Standards. Building and implementing a successful training program requires many resources and dedication. By applying for the APCO Training Program Certification the Charleston County Consolidated 9-1-1 Center demonstrates their commitment to training and meeting national standards. Receiving the APCO Training Program Certification is a major accomplishment for the agency, its staff and the community.

The National Center for Missing and Exploited Children has awarded the Charleston County Consolidated 9-1-1 Center the dynamic partnership to provide prevention, safety programming and support to help recover missing children, reduce child sexual exploitation and prevent future victimization.

The Charleston County Consolidated 9-1-1 Center’s partnership with NCMEC enriches the efforts and enhances the impact in the lives of children and families who need them the most. Together, this partnership can ensure that children have a safe childhood utilizing the provisions of NCMEC’s expertise and assistance in the agency’s mission of providing safety and protection.

The International Academies of Emergency Dispatch has formally awarded Accreditation to the Charleston County Consolidated 9-1-1 Center as an Emergency Fire and Emergency Medical Dispatch Center of Excellence.

The Charleston County Consolidated 9-1-1 Center is only the 24^th Emergency Fire Dispatch Center and the 171^st Emergency Medical Dispatch Center in the world to be awarded the highest distinction for their comprehensive implementation and compliance with the Fire and Medical Priority Dispatch System and associated 20 Points of Excellence.

Accreditation Public Comment Portal

The purpose of this public portal is to receive comments regarding an agency's compliance with CALEA standards, engagement in the service community, delivery of public safety services, and overall candidacy for accredited status. These comments can be in the form of commendations or concerns. The overall intent of the accreditation process is to provide the participating agency with information to support continuous improvement, as well as foster the pursuit of professional excellence.

IMPORTANT:
CALEA is not an investigatory body and subsequently the public portal should not be used to submit information for such purposes. Additionally, there will be no response other than acknowledgement to submissions; however, the information will be considered in context to its relevancy to compliance with standards and the tenets of CALEA® Accreditation.

Accreditations

Accreditation Public Comment Portal

Accreditation Public Comment Portal

Municipalities

Additional Resources

Employee Resources

Social Media

Site Translation