CharlestonCounty.org

Current Status

To schedule a telephone appointment with one of our trained and accredited Veterans Service Officers (VSOs), please call 843-974-6360 during our normal office hours, select option 4 and leave a detailed message about how we can assist you, along with a return telephone number. Your call will be returned in the order it was received and a telephone appointment will be scheduled. Please ensure your return telephone number's voice mailbox is set up, capable of receiving voice messages AND is not full.

Veterans can continue to get information about benefits or file a claim for benefits by visiting https://www.va.gov/.

Veterans may request the current status of their submitted claim by calling 1-800-827-1000.

Veterans with specific questions may request information via ask.va.gov or by calling 1-800-698-2411.

Veterans Affairs

Mission: Serving those who Served

Welcome to the Charleston County Veterans Affairs Office website. We are proud to serve our Veteran population in one of the most military-friendly locations in the United States.

On March 22, 1945, the SC General Assembly adopted a bill creating a Veterans Affairs (VA) office in each of the state’s 46 counties. Although mandated by the legislature, employees in this office are employed by Charleston County, not the Federal VA.

We are an advocate for Veterans and their surviving dependents. We provide the assistance needed in applying for benefits from the Department of Veterans Affairs and for VA medical care. The Charleston County VA Office assists former and present members of the US Armed Forces and their dependents in preparing claims.

This office assists Veterans and their dependents in filing applications to determine their basic eligibility and conditions of benefits entitlement as administered by the United States Department of Veterans Affairs. Types of benefits include but are not limited to: service connected disabilities and non-service connected pension; death pension benefits; burial; medical care; educational assistance, including vocational rehabilitation; guaranteed home loans; government life insurance and other benefits.

This office does not:

Maintain or disburse funds
Determine eligibility or entitlement
Assist in distribution of benefit claims for estranged, or separated spouses
Schedule appointments or have control over appointments at any VAMC, CBOC, or Vet Center
Provide job placement
Generally, members of this office are not trained in Social Security or Department of Defense benefits, but can assist with some of these forms
Accept payment of any kind for services performed

Values

We will engage in a culture of excellence by providing Veterans and survivors with accurate information on VA benefits and programs; treat all clients with dignity and respect; respond timely to all communications; provide innovative computer services for Veterans to electronically enroll in VA programs and continually increase our knowledge of the multitude of VA Benefits.

We value honesty, respect, service to country, patriotism, sacrifice and personal excellence. We acknowledge, respect and honor all Veterans for their service to America no matter how, when or where they served. We proudly pledge ourselves to creating and maintaining a customer service environment for Veterans and their dependents. We hold ourselves accountable to our customers, partners and each other. We have a passion for Veterans and firmly believe that excellence is not a goal, it is the standard.

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